Application errors

Application errors

Sometimes our applications for Windows or Mac may have errors. These are most likely the result of a bug in our applications, and we would love to fix it for you as soon as possible.

If you see an error that isn't one of these: Client and server errors, 400 and 500 or Can't connect to server / internet error, 12002, 12007, or 12029 then it may be an application error, and the best thing you can do is to report it to us.

Please contact us and report anything if you see an error and provide as much detail as you can.

Screenshots are excellent, but due to their nature may be hard to capture. If you can't use the Gyazo app due to the error, please try using your operating system's screenshot function such as Printscreen or snipping tool if, or simply write about the error that you saw.